Frequently Asked Questions

How do I prepare for my rental?

Mow your grass 1-2 days prior and remove any grass clippings, leaves, rocks, animal droppings or sticks. Ensure a clear path at least 4 feet wide to the setup location. At least a 20 amp circuit with nothing else on it is required for each blower. Setup area must be within 50 feet of the outlet. 

What is your cancelation policy?

If you cancel prior to our driver leaving Minot you will be refunded your total less the deposit and you will be given a raincheck good for 1 year from the event date. If our driver leaves Minot you will be charged the full amount. 

When will you arrive at my event?

That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day or for large event setups we may need to set up as early as 4 hours in advance. We work with you in order to provide the best service possible. We will call the week prior to your event to confirm details. Feel free to contact us with any questions.

Does the standard 4 hour rental time include your set up time?

No. We arrive early to set up so you get the entire rental time. (Sometimes you receive additional time at no cost to you on busy weekends with multiple pickups.)

Does the price include setup and delivery?

The price includes setup, tear down and delivery within 10 miles of Minot. If you are outside of this area then setup and tear down are included but a delivery fee will be added. 

Can you set up in a park?

Yes we can but keep in mind many parks do NOT have electricity. If you want to set up at a park you may need to rent a generator. Generators need to be a minimum of 3500 watt. We have generators available to rent. Also, parks are first come, first serve so get your spot early in the day and/or reserve your spot if you can. Just remember to give details like shelter number and park name.

What surfaces can you set up on?

We can set up on grass, dirt, asphalt or concrete, as well as indoors. Additional fees are added for dirt, asphalt or concrete, and indoor setups because sandbags are required to hold down the inflatable. We do not setup on rocks, gravel, or similar surfaces that could damage the inflatables.

How do I pay?

We accept cash, checks, credit cards, and Venmo/Cashapp. If paying by cash, please have exact change as our drivers do not carry cash.