Frequently Asked Questions

What about sales tax?

A: We are required to collect state and local sales tax. Website prices do not include sales tax. Sales tax is added in for your locality at checkout.
Q: Does the standard 4 hour rental time include your set up time?

A: No. We arrive early to set up so you get the entire rental time. (Sometimes you receive additional time at no cost to you on busy weekends with multiple pickups.)
Q: What surfaces do you set up on?

A: We can set up on Grass (our favorite and best for the kids), dirt, asphalt or concrete, and indoors. Additional fees are added for dirt, asphalt or concrete, and indoor setups. We do not setup on rocks, gravel, or similar surfaces that could damage the inflatables.
Q: Are we responsible for the unit if it gets a tear or damaged in any way?

A: Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. We also offer a damage waiver at checkout to cover damage not caused by negligence or failure to follow our safety rules. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc. which can cost thousands of dollars. We do not want you or us to be in that situation which is why we have you sign and initial on all of our contract, safety rules, and operator training sheet so that you are a trained operator who understands the safety rules and procedures.

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